Galaxy Backbone Service Catalog

For Public Sector
For Public Sector
For SMEs
For SMEs
For Large Enterprises
For Large Enterprises
For Partners
For Partners

Our Awards & Certifications

UNaward
ngawards
27001red
BSI Assurance Mark Template RGB

Report An Issue

Welcome to the Galaxy Backbone Support Services! Please create a support ticket and we will make sure we rectify your issues in a timely manner.

Request A Quote

We have an array of services tailored to meet your specific need either in public sector, small and medium enterprise, large enterprise, or as a partner.

Third Party Information Security Policy
Third Party Information Security Policy
Code of Practice for International Data Access
Code of Practice for International Data Access






Category:

Support

Kindly send an email to servicedesk@galaxybackbone.com.ng or send us a message from our website by going to https://galaxybackbone.com.ng/servicedesk . You can also call us on 234 94 621 500 or +234 807 399 0518.

No, we also provide Hosting Services, Colocation services, Information Security Services, Capacity Building Services, and Document Management Services among other services. Click here to see all our services.

No. Our Tier III Certified Data Centre is available for use for the entire country and its available to SMEs, Financial services, Oil & Gas, Manufacturing, Educational institutions etc. It is open to all public and private sector companies. Click here to view details of our Data Center services.

Yes Galaxy Backbone owns and operates an Uptime Institute certified Tier III Data centre in Abuja with a disaster recovery site in Enugu. Click here to view details of our Data Center services.

Galaxy Backbone is a 100% Federal Government of Nigeria owned limited liability Company. Click here to read more about us.

We are much more. We are an Information and communications technology services provider. We provide internet connectivity, telecommunications services, hosting services, among other services. Click here to see all our services.

Yes. Galaxy Backbone owns and operates a 1482Km optical fibre backbone from Abuja across 13 states of the federation, with 19 more states coming. We also own and operate a 375km metro optical fibre network covering Abuja and other parts of the FCT.

Yes, we do. Click here to see more about our internet connectivity services.

Yes we do. We have regional offices in Lagos, Enugu and Kano. Click here to contact us.

Galaxy Backbone is Located at No 61 Ademola Adetokubo Crescent Wuse II Abuja Nigeria. Click here to contact us.

Our Partners

FMCT
NITDA
nigcomsat
Huawei-logo
emc
cisco2

CAVEAT – DISCLAIMER NOTICE


The Management of Galaxy Backbone Limited (GBB), wish to draw the attention of the general public of certain communications purported to originate from some staff or Management of the company using unofficial channels that such communications (emails, text messages, verbal messages, Whatsapp messages or any other form of communication, by whatsoever means), are not from GBB.

The Company wishes to distance itself from all such unsolicited communications and advise the general public to beware of such unscrupulous elements.

GBB hereby wishes to state that, any staff that solicits for financial help or otherwise, does so at his/her personal capacity and not on the corporate capacity.

The general public is herein informed that, whoever pays anyone, does so at his/her/its own risk and GBB shall not be liable for any such transaction.

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